Shipping policy

1 - How long will it take my orders to be shipped?

• Our shipment processing or handling time is between 1-2 days. 

2 - How long will it take my orders to be delivered?

• Orders with in India, once shipped, are typically delivered in 1-4 business days in metros, and 5-7 business days for the rest of India.
• However, delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

3 - Are there any additional shipping or delivery charges?

• We provide FREE shipping for all orders. 

4 - How do I track my orders? 

• Customer are emailed the tracking number once their shipment is processed.
• Customer can track their order using the tracking number provided on the email.
• Also, there will be a tracking URL provided in the email, the customer can use that URL to track your shipment.

5 - What if my order is undelivered?

• For prepaid orders, if our courier partners are unable to deliver the product, and they send it back to us, we will initiate a refund for the same.

Note: For orders placed prior to 12:00 hrs (IST), processing will begin on the same day. For orders placed post 12:00 hrs (IST), processing will begin on the next day.

If you have any further questions, please contact our customer services at:

Contact Information:

Vitus International
https://vitustoolssupplier.com/
Email: vitusinternationalmart@gmail.com
Phone: +91 98241 83744

Physical address: D-21, Sumel Business Park-5, Near Chamunda Bridge, Near Chamanpura Circle, Asarwa, Ahmedabad-380016, Gujarat, India